Auckland DHB is a primary service in respect to the national response to COVID-19, and has diverted all necessary resources from across the organisation to the COVID-19 response.
Auckland DHB will be unable to respond to your OIA request in normal timeframes while New Zealand is at Alert level 4 and accordingly, under section 15A of the Official Information Act, will seek to extend the time allowed to make a decision on your request to 20 working days after the Alert level reduces.
For this reason, we ask you to either consider submitting your request at a later date or, alternatively asking us to hold it until Alert level 4 is lifted.
Please contact us if you have any queries: email@example.com(external link)
If you are seeking information from Auckland District Health Board, you may be able to ask for it under the Official Information Act 1982 (OIA).
Before making an OIA request it may be useful to view information on this website, where we publish useful information online on a regular basis.
The following documents may provide you with what you need:
The Ministry of Health publish a considerable amount of information on their website, so you may want to check the information you are after is not already publicly available there before making a request.
As appropriate, we proactively publish responses to Official Information Act (OIA) requests on this page after sending the response to each requestor. You may also find what you require from looking at previous Official Information Request replies below.
If you cannot find what you require and wish to make a request for information held by the Auckland District Health Board please send an email to firstname.lastname@example.org
We will make and communicate a decision on your request as soon as reasonably practicable and no later than 20 working days after it was received (unless an extension is agreed).
We may extend the maximum time limit for transferring a request or making a decision and communicating it to you, if your request is for a large quantity of information or consultation is needed to make a decision on your request. Any extension must be for a reasonable period of time in the circumstances.
If you decide to amend or clarify your request, the amended or clarified version will be considered to be a new request and the 20 working days will start from the day after this new request is received.
In order to assist us, and ensure you receive the correct information, please be as specific as you can in identifying the information you want. The information you request must be specified with 'due particularity' - meaning that we must be able to identify the information you have asked for. Any request that lacks due particularity will not be valid. If this is the case, we may contact you to clarify your request.
If you do not receive a response to your request for official information within the statutory time limit, or you are unhappy with the response you receive, you can complain to the Ombudsman(external link). The Ombudsman’s role is to “investigate and review” the agency’s decision (or lack of decision) on your request.
For more information please see:
Statistics that provide a high level summary of the volume of OIA requests received by Auckland DHB, the availability of information and how we are performing against statutory timeframes can be viewed here [PDF, 365 KB](external link).