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Official Information Act Requests

If you are seeking information from Health New Zealand Te Whatu Ora | Te Toku Tumai Auckland, you may be able to ask for it under the Official Information Act 1982 (OIA).

If you have any questions about the management of OIA during the COVID-9 pandemic, the Office of the Ombudsman has released these FAQs().

Previous OIA replies

Before making an OIA request it may be useful to view information on this website, where we publish useful information online on a regular basis.

Health NZ nationwide OIA replies (post February 2023)()

Health NZ Te Toka Tumai OIA replies from 2018 to 2023

Ministry of Health OIAs.()

For more information and clinical records, visit the Patient Information and Clinic Records page.

Making an OIA request for information held by Health NZ Te Toku Tumai Auckland

If you cannot find what you require and wish to request information held by Health NZ Te Toku Tumai Auckland, please send an email to hnzOIA@health.govt.nz 

We will make and communicate a decision on your request as soon as reasonably practicable and no later than 20 working days after it was received (unless an extension is agreed).

We may extend the maximum time limit for transferring a request or making a decision and communicating it to you if your request is for a large quantity of information or consultation is needed to make a decision on your request. Any extension must be for a reasonable period of time in the circumstances.

If you decide to amend or clarify your request, the amended or clarified version will be considered to be a new request and the 20 working days will start from the day after this new request is received.

In order to assist us, and ensure you receive the correct information, please be as specific as you can in identifying the information you want. The information you request must be specified with 'due particularity' - meaning that we must be able to identify the information you have asked for. Any request that lacks due particularity will not be valid. If this is the case, we may contact you to clarify your request.

If you do not receive a response to your request for official information within the statutory time limit, or you are unhappy with the response you receive, you can complain to the Ombudsman(). The Ombudsman’s role is to “investigate and review” the agency’s decision (or lack of decision) on your request. 

More information about the Official Information Act and OIA requests

For more information please see:

 

Te Whatu Ora | Te Toka Tumai Auckland responses to OIA requests 2023

Te Whatu Ora | Te Toka Tumai Auckland responses to OIA requests 2022

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Cancer

Cancer testing wait times – April 2022

Cancer Treatment Data – April 2022

Cardiovascular

Cardiovascular Coded Hospitalisations – February 2022

Cardiac Data – September 2022 + supporting information

Cerebrovascular Admissions

Cerebrovascular Admissions and vaccination records – March 2022

Cerebrovascular Admissions and Mortality – July 2022

Cleaning contracts

Crime Scene Cleaners – March 2022 + supporting information

Concussions

Sports-Related Concussions – March 2022 + supporting information

Construction contracts - June 2022

COVID-19

Cost of COVID-19 Screening at our sites – January 2022

Positivity Rate of DHB COVID-19 Tests – January 2022

Rates of symptomatic COVID-19 testing – February 2022

COVID-19 visual material 1 - February 2022 + supporting information

COVID-19 visual material 2 - February 2022 + supporting information

Border Exemptions – February 2022

Improving COVID-19 Testing Rates – February 2022 + supporting information

COVID-19 Admissions and Myocarditis – February 2022

Omicron Outbreak Planning - February 2022 + supporting information

Whānau HQ Information - February 2022 + supporting information

ARPHS SitReps and Plans + supporting information

COVID-19 Data October 2021 – March 2022

COVID-19 Positive Birthing People and Support People – March 2022

COVID-19 Costs – March 2022 + supporting information

COVID-19 Remuneration – March 2022 + supporting information

COVID-19 Admission Procedures + supporting information

ED COVID-19 Data – March 2022

Staff Absences Due to COVID-19 – April 2022 + supporting information

COVID-19 Therapeutics – April 2022

Staff Absences Due to COVID-19 – April 2022

COVID-19 Suburb positivity rates – April 2022

COVID-19 Suburbs list – April 2022

Northern Region Resilience Plan – April 2022 + supporting information

COVID-19 Vaccinations

Fetal Deaths and Vaccination Status – January 2022

Pfizer Vaccination and Pregnancy – January 2022 + supporting information

Rate and numbers of vaccination of ICU staff – January 2022

Cost of Vaccination Incentives – February 2022

COVID-19 vaccinations – Emergency departments – February 2022

Vaccination numbers – February 2022

Vaccination status of hospitalisations – March 2022

Vaccine Related ED Visits – April 2022

North Shore Chinese Residents Vaccination Data - June 2022

COVID-19 Vaccination Promotion – July 2022

Neonatal Vaccination Data – July 2022

Auckland District Health Board responses to OIA requests 2021

 

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Cancer Treatment

Cancer treatment cancelled delayed or postponed – November 2021

Capacity

Paediatric capacity – August 2021

Ward Capacity – August 2021

Cervical screening

Cervical and Breast screening – October 2021

Cervical Screening - October 2021

Children's health

Early childhood sleep rooms – March 2021

Children and adults with malnutrition – March 2021

Children's health: Whooping cough, dental disease, malnutrition – April 2021

Children in care admitted to hospital – August 2021

Children admitted for medical events – September 2021

Clinical Criteria

Clinical Priority – December 2021

Clinical Criteria for Admission and ICU – December 2021 + supporting information

Closed system devices

Correspondence re closed system devices – February 2021

Code Alerts

Auckland DHB code alerts – April 2021

Communication aids

Use of digital dictation and communication aids – April 2021

Contraception

Contraception Funding – August 2021 

Coroner

DHB challenges to coronial findings – May 2021

Teenage fatality – September 2021

COVID-19

COVID-19 cases on 14 Feb 2021 entered into Episurv – February 2021

COVID-19 tests taken in Northern Region – February 2021

Name of laboratory who provided tests for the Pullman Hotel cases – February 2021

Performance evaluation of ARPHS response to COVID-19 at Vincent Residences – February 2021

Communication between MoH COVID-19 cases – March 2021

COVID-19 laboratory testing on 14 Feb 2021 – March 2021

COVID-19 media briefing – March 2021

First community Americold case lab test – March 2021

Protocol used for testing Papatoetoe family with COVID-19 – March 2021

Time ARPHS became aware of community COVID-19 case on 14 Feb 2021 – March 2021

Correspondence on COVID-19 case in Papatoetoe – April 2021

Correspondence re COVID-19 contact with Papatoetoe High School families – April 2021

COVID-19 case of 24 year old border worker – April 2021

COVID-19 positive case from Australia – April 2021

Record from Ministry of Health re COVID-19 tracers – April 2021

LabPlus platform for COVID-19 testing – April 2021

COVID-19 Planning documents - April 2021

LabPlus input of COVID-19 cases in Eclair CDR – April 2021

COVID-19 cases admitted for treatment - July 2021

Managed isolation – July 2021

MIQ - Frontline Worker Employment Termination – July 2021

COVID-19 PPE Waste – August 2021

COVID-19 preparedness document – September 2021 + supporting information

8. COVID-19 primary care response framework at a glance

COVID-19 PPE Protocol Incident – September 2021 + supporting information

COVID-19 Patient Protocol – September 2021 + supporting information

COVID-19 planning – October 2021 + supporting information

COVID-19 Triaged Treatment Protocol – October 2021 + supporting information

Covid Testing During Alert Level 4 – October 2021 + supporting information

COVID-19 Treatment Protocols – October 2021 + supporting information

Contact tracing – October 2021 + supporting information

COVID-19 Capacity Planning response – November 2021

COVID-19 Delta community outbreak response – November 2021

COVID-19 Hospitalisation Data – November 2021

COVID-19 Nurses at Auckland DHB – November 2021

COVID-19 Clinical Criteria for Admission and ICU – November 2021 + supporting information

COVID-19 Action Plans and ARPHS Plans since 24 Sept 2021 – November 2021 + supporting information

COVID-19 Cases in Hospital as day stays – December 2021

COVID-19 Hospitalisation Treatment Statistics – December 2021

Delta outbreak – December 2021

Fiji NZ Transfer – December 2021 + supporting information

Fiji Evacuation – December 2021 + supporting information

Provision of COVID-19 Case Details – December 2021

Charts Revised at McKee request – December 2021

COVID-19 and Drug Use Data – December 2021

COVID-19 Hospitalisations – first response – December 2021

NICU COVID-19 – December 2021 + supporting information

Isolation at Home – December 2021 + supporting information

Self Isolation Performance During Delta – December 2021 + supporting information

Covid-19 Home Isolation Performance – December 2021 + supporting information

Pulse Oximeters – December 2021 + supporting information

Transfer of coronavirus patient from Fiji – December 2021 + supporting information

Instructions on Swab Use at MIQ – December 2021 + supporting information

Media Comms During Delta – December 2021 + supporting information

COVID-19 vaccination programme

COVID-19 vaccine roll-outs – April 2021

Staffing of COVID-19 vaccination programme – April 2021

Board members receiving COVID-19 vaccination – May 2021

Communication on COVID-19 vaccination rollout – May 2021

COVID-19 vaccination plans – May 2021

COVID-19 vaccination programme – June 2021

Vaccine hesitancy – June 2021

Covid vaccine – July 2021

Vaccination and provider data – July 2021

COVID-19 Vaccination storage – August 2021

COVID-19 Vaccine storage and transportation – August 2021

Māori Vaccination Planning Board – December 2021 + supporting information

Still births and COVID-19 Vaccination – December 2021

Miscarriages Stillbirths and Vaccine Data – December 2021

Critical care

Critical care medicine planning – July 2021

Cyber security

Cyber Security – June 2021

Cystic fibrosis

Cystic Fibrosis Costs – March 2021

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ICU

ICU – October 2021 + supporting information

ICU costs – October 2021

Fully Staffed ICU Beds – November 2021

ICU Nurses and Data – December 2021 + supporting information

Immunisation

Immunisation rates Māori and Pacific children – October 2021 + supporting information

Immunisation Rates – November 2021

Inflammatory bowel disease

Inflammatory bowel disease – December 2021

Instruments

Incidents with sterilised instruments – January 2021

Isolation

Patients in isolation to prevent spread of disease – April 2021 

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Official Information Act

Charging policy for OIAs – April 2021

OIA Data ADHB – October 2021

Oncology

Oncology beds – April 2021

Oral health

Oral Health reports – January 2021

Orthognathic Surgery

Orthognathic Surgical Criteria – October 2021 + supporting information

Joint surgery / Orthopaedic surgery

Joint surgery waiting times – May 2021

United Nations Optional Protocol to the Convention against Torture

OPCAT Inspection – August 2021

Auckland District Health Board responses to OIA requests 2020

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Cardiac

Cardiac demand - February 2020

Cardiopulmonary Resuscitation (​CPR)

CPR statistics in hospital - August 2020

Cerebral palsy

Cerebral palsy and pain management - September 2020

Chemist Warehouse

Arrival of Chemist Warehouse - November 2020

Clinical services

Application to MoH for patient clinical services - October 2020

Cognitive tests

Policy on cognitive tests - November 2020

Consent

Consent of Patients - January 2020

Community support services

Home and Community Support Services - May 2020

Complaints

Complaints made to the DHB - August 2020

Complaints of surgical equipment left in patients - November 2020

Formal complaints to HDC - November 2020

COVID-19

COVID-19 Ruby Princess - April 2020

COVID-19 ventilator inventory and expected demand - April 2020

Births during COVID-19 - May 2020

Capacity to deal with COVID-19 - May 2020

Hospitalisation of Maori during COVID-19 - May 2020

Lab testing of COVID-19 swabs - May 2020

Mental health during COVID-19 - May 2020

Patients rights under COVID-19 - May 2020

Staff working between COVID 19 areas and Non COVID 19 - June 2020

DHB staff sent to aged care facilities through COVID 19 - June 2020

Hospitalisation costs during COVID 19 - June 2020

Post COVID 19 DHB Strategy - June 2020

People working in COVID 19 Tracing - June 2020

Chemotherapy and HSCT during COVID 19 - July 2020

Correspondence between ARPHS and MoH re contact tracing - July 2020

COVID-19 pandemic preparations - July 2020

Waste water testing for COVID-19 - August 2020

Perinatal depression post COVID-19 lockdown - August 2020

Wait times for colonoscopies - September 2020

Waste water testing for COVID-19 - September 2020

Community COVID 19 testing centres including Otara - October 2020

Correspondence regarding COVID 19 - October 2020

Sick staff due to COVID 19 and hospital occupancy rate - October 2020

Costs of COVID 19 testing and hospitalisation - November 2020

Contact tracing capacity - November 2020

COVID-19 testing follow-up - November 2020

LGOIMA Contract Tracing - November 2020

Otahuhu Health Centre COVID-19 test kits - November 2020

Westpac Worker with COVID-19 - November 2020

Staff shortages Jet Park - November 2020

Returnees with health and wellbeing issues - November 2020

Communication re moving into quarantine – December 2020

Communications re lab specimens 10 to 12 August 2020 – December 2020

Cost of private security for managed isolation – December 2020

COVID-19 case of 18 Oct moved to quarantine – December 2020

COVID-19 Marine engineer cluster communications – December 2020

Laboratory COVID-19 test processing – December 2020

Staff in managed isolation impropriety with guests – December 2020

CPAMS

CPAMS Contracts - June 2020

Crohn's and colitis

Surgery for Crohn's and colitis related illnesses - August 2020

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Auckland District Health Board responses to OIA requests 2019

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K
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Mental Health patients treated under influence of methamphetamine and synthetic cannabis - January 2019

Mental Health Auditing - January 2019

Policy and services for disabled Maori - February 2019

Reportable events for mental health - April 2019

Transfer cases to Auckland DHB from mosque terror attack - May 2019

Funds given to Maori health providers 2012-2018 - June 2019

Use of medical leeches by Auckland DHB - June 2019

Maternity ward staffing - June 2019

Mental health doctor vacancies – July 2019

Hospital menus – July 2019

Hospital staff who have contracted measles – July 2019

Meal Services – July 2019

Measles - vaccinated and non-vaccinated – July 2019

Mental health services for youth – July 2019

Ethnicity and age for cases of measles in Auckland region - August 2019

Midwifery workforce - August 2019

Medical Imaging Technologists Data - August 2019

MRI staffing levels - August 2019

Complaints on mental health services - September 2019

Measles at Helensville Primary School - September 2019

Foetal deaths from measles - October 2019

Foetal deaths from measles 2 - October 2019

Measles and vaccination data - October 2019

Measles conversation between ARPHS staff about anti vaxxers - October 2019

Measles Titre Testing - October 2019

Number of mastectomies and lumpectomies - October 2019

Hospitalisation rates of measles cases - November 2019

Measles and vaccination data - November 2019 

Medical records status MMR vaccination - November 2019

Notification to CEO of measles outbreak - November 2019

Number of admissions for measles - November 2019

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Auckland District Health Board responses to OIA requests 2018