Auckland District Health Board COVID-19 Information

 

Emergency Departments

Our Emergency Departments at Auckland City Hospital and Starship Children's Hospital are open as usual.

If you are hurt or unwell please come in and see us.

In an emergency dial 111.

For minor illness or injury, please phone Healthline 0800 611 116 or your GP and follow their advice. 

 

Visiting hours

COVID-19 in Auckland means some changes to our hospital.

Planned Appointments

If you have an appointment with us, please come as normal unless we have contacted you to tell you it is cancelled. If you have any cold or flu like symptoms, please call us on 09 375 4300 for advice. Please only bring one support person with you to your appointment.

Emergency care

If you need emergency care we are here to provide the care and treatment you need. Precautions are in place to keep you and our staff safe. If you have cold or flu like symptoms please phone ahead.

Visitors

From Wednesday 12 August 2020, inpatients at Auckland DHB facilities with no suspicion of COVID-19, will be able to have one visit per day. Visits will usually be restricted to one visitor at a time. The visitor must be one of two people who have been identified as a patient’s nominated visitors.

There will be some exemptions on compassionate grounds - there are special arrangements for birthing women. All visitors will be screened on arrival. If you have any cold or flu like symptoms, please don't come into the hospital.

Find out more about visiting our sites.

 

Face covering

Please wear a face covering while at our sites to reduce to the spread of COVID-19.

 

COVID-19 Testing 

Where to get a test

Testing is an important part of the strategy to detect any community cases of COVID-19 and part of our whole of community approach to combating the pandemic.

If you are in Auckland and have any cold or flu-like symptoms, you should get a COVID-19 test.

In addition, if the Auckland Regional Public Health Service advises you to be tested you should follow their advice.

The testing of people who have recently returned to New Zealand and are in managed isolation and quarantine facilities is managed separately.

Visit Auckland Regional Public Health for testing centre times and locations(external link)