Skip to main content

There is currently COVID-19 in our community which means some changes to our hospitals and clinics. Find out moreAs always, we're here if you need us.

Adult Emergency Department

This information is for health professionals. Visit the Adult Emergency Department page for general information


The Adult Emergency Department (ED) is one of two major trauma centres serving the Auckland region. The hospital serves a population of approximately 500,000 and provides specialised treatment for patients from other centres in New Zealand and the Pacific region. The ED sees approximately 60,000 patients a year, with a high index of disease severity. It is co-located with the Starship Children’s Health paediatric emergency department which sees approximately 30,000 patients a year, making it one of the busiest emergency departments in Australasia.

The ED has an excellent faculty with expertise in resuscitation and trauma, disaster and pre-hospital medicine, the helicopter emergency medical services, research, and clinical toxicology. It is accredited by the Australasian College of Emergency Medicine for Emergency Medicine training. It is also affiliated with the Auckland University Faculty of Medicine and Health Sciences and actively involved in undergraduate and postgraduate education.


The ED is a 43-bed facility, that includes four resuscitation areas, 10 monitored spaces and 20 bed spaces (a mix of single, four and six-bedded rooms). There are dedicated procedure rooms for performing ear, nose and throat, ophthalmology, gynaecology, orthopaedic and general procedures. There is also access to 24-hour radiology services, laboratory and blood bank facilities.

Helicopter Emergency Medical Service (HEMS)

Auckland DHB Emergency Department is working with Auckland Rescue Helicopter Trust on a two-year pilot to bring Emergency Medicine and Critical Care Doctors on-board to work alongside our Intensive Care Paramedics. The team is lead by HEMS Medical Director Dr Chris Denny. Visit HEMS() for more information or take a look at the their blog().


The department is staffed by 29 ED specialists, seven medical officers, resident medical officers and clinical nurse specialists.

Nursing team

The nursing team consists of clinical nurse specialists and practitioners, clinical nurse educators, charge nurses and over 100 nursing staff.


For effective communication and bed management of patients requiring admission to Auckland City Hospital, please follow the process outlined below:

  • Contact the relevant on-call specialty registrar at Auckland City Hospital via the switchboard.
  • Ensure a referral letter is completed, including all relevant details of the patient’s condition.
  • Please notify the Acute Referral Service at Auckland City Hospital of patient’s details by calling 09 375 7030 or faxing the referral to 09 307 2858.
  • Please make sure the service accepting the patient is clearly documented.


Auckland City Hospital
2 Park Road
Grafton, Auckland 1023
Phone 09 367 0000

Team support: Lesley Griffiths 

Postal address: Adult emergency department, Auckland City Hospital, Private Bag 92024, Auckland Mail Centre Auckland 1142