David was called upon to cover the Radiation Therapy reception desk at short notice. He was “deployed” from another area within the service. The Radiation Therapy Treatment team was so very impressed with his eagerness, friendly attitude (to patients and the staff team) and his initiative. He ensured that all after hours in patients (including the urgent patients we had) were all booked with the after-hours orderly’s and ensured that the appropriate people were aware. He was an absolute pleasure to have as part of our team and he fitted in so well and so quickly. The patients have continued to ask after him as he built great relationships with them in such a short time. Thank you for being so willing to cover this reception desk at short notice and doing it in such a friendly manner.