Auckland District Health Board Information

New Zealand is currently at Alert Level 1. For information on what this means for you, visit covid19.govt.nz(external link)

Emergency Departments

Our Emergency Departments at Auckland City Hospital and Starship Children's Hospital are open as usual.

If you are hurt or unwell please come in and see us.

For minor illness or injury, please still phone Healthline (0800 611 116) or your GP and follow their advice.

In an emergency dial 111.

COVID-19 Testing – Important information for our community

We have no COVID-19 community cases in Auckland

The last community case* of COVID-19 in Auckland was reported on 22 May 2020. Since that time we have done more than 50,000 community tests - all negative.

The good news is that there is no evidence of community spread in Auckland (or anywhere in New Zealand). 

This means the only people in our community who now need to be tested are people who have symptoms and are at higher risk of contracting COVID-19, for example because they work at an airport.

This change to the testing criteria is outlined in the Ministry of Health case definition(external link) which was updated on 24 June 2020.  

If you have symptoms and think you might need a FREE COVID-19 test call your local doctor or Healthline (0800 358 5453).

* The only COVID-19 cases currently in Auckland are people who have recently returned from overseas into managed isolation and quarantine facilities.

 

Daily COVID-19 testing numbers in metropolitan Auckland (updated on weekdays)

If you have symptoms, phone Healthline (0800 358 5453) or your local GP first to see if you need to be tested or not.

If you need to be tested:

  • Plan your trip: if you are advised to get a FREE test at a CBAC please avoid the rush hour period if possible – the best times to go are between 10am and 2pm 

  • Please be patient while you wait – our CBACs have had some very busy days. Our teams are working hard and will will test you as soon as possible

  • CBACs staff will ask you again about your symptoms to see if you need a test

  • Please also be considerate of people in the neighbourhoods where CBACs are located – when it is busy we put traffic management plans in place to reduce the impact on neighbours. Help us by following the instructions of our staff and the traffic management team.

  • If you need a test, it will be FREE anywhere you are tested if you meet the criteria.

Our current CBACs and their opening hours are below. We have extended opening hours and opened two new CBACs in response to the recent increase in demand.

Metropolitan Auckland CBACs as at 7 July 2020

NORTH

SHORECARE NORTHCROSS

948 East Coast Rd, Northcross

Open 8am – 3pm, 7 days

No referrals after 3pm NO WALK-INS ACCEPTED

Patients to call and book an appointment

Healthline/General public: 021 256 6321

WEST

WHANAU HOUSE, WAIPAREIRA TRUST HENDERSON

6-8 Pioneer Street, Henderson

Open 8am – 3pm, 7 days (CLOSED SUN 12 JULY)

No referrals after 3pm — Walk-ins accepted

CENTRAL

WHITE CROSS ST LUKES URGENT CARE CLINIC

52 St Lukes Road, Mount Albert

Open 8am – 3pm, 7 days

No referrals after 3pm — Walk-ins accepted

CENTRAL

LANGIMALIE HEALTH CENTRE, PANMURE

RSA Car Park

Domain Road entrance, Panmure

Open 8am – 3pm, Mon to Fri

No referrals after 3pm — Walk-ins accepted

EAST

SPECTRUM HOUSE

292a Botany Road, Howick

Open 8am – 3pm, Mon to Fri

No referrals after 3pm — Walk-ins accepted

SOUTH

THE WHANĀU ORA COMMUNITY CLINIC

25 Druces Road, Wiri

Open 8am – 3pm, Monday to Saturday (CLOSED SAT 11 JULY)

No referrals after 3pm — Walk-ins accepted

SOUTH

SOUTH SEAS HEALTHCARE, OTARA

14 Fair Mall Shop 9-12 Otara

Open 8am – 3pm, 7 days

No referrals after 3pm — Walk-ins accepted

Should I get tested?

Because there is no community spread in Auckland the only people in our community who need to be tested are people who have symptoms and are at higher risk of contracting COVID-19.

If you have any of the symptoms of COVID-19, call Healthline on 0800 358 5453 or your local GP to see if you need to be tested or not.

You are at higher risk if in the 14 days before your symptoms started:

  • You were in contact with a confirmed or probable case of COVID-19

  • OR you travelled overseas

  • OR you had direct contact with a person who has travelled overseas within the past 14 days (eg Customs and Immigration staff, staff at quarantine/isolation facilities)

  • OR you worked on an international aircraft or shipping vessel

  • OR you cleaned at an international airport or maritime port in areas/conveniences visited by international arrivals.

The symptoms of COVID19 are:

  • Cough

  • Loss of smell

  • Sore throat

  • Fever

  • Runny nose

  • Shortness of breath

If you have any of the symptoms of COVID-19 and fit any of these higher index of suspicion (HIS) criteria, call Healthline (0800 358 5453) or your local doctor to talk about getting a test.

In addition if the Auckland Regional Public Health Service advises you to be tested you should follow their advice.

The testing of people who have recently returned to New Zealand and are in managed isolation and quarantine facilities is managed separately.

How can I protect my whānau?

Although we don’t have community cases of COVID-19 in Auckland it’s still important to be vigilant.

The same actions that protect you and your whānau/whaanau from COVID-19 will also keep you safe from the flu, colds, and other infectious diseases.

Washing your hands continues to be one of the easiest ways to keep yourself safe. Continue to cough or sneeze into your elbow or a tissue, clean surfaces, and stay home if you’re sick.